Effective Date: 07/20/2025
Website:https://websbattalion.com
Contact Email:info@websbattalion.com
At Webs Battalion LLC, we are committed to delivering high-quality web design and development services. We understand that client satisfaction is important, and we aim to be transparent about our refund policies. Please read the following carefully to understand our process.
1. General Policy
As all services provided by Webs Battalion LLC are digital and require significant time, skill, and resources, we have specific guidelines for refund requests. Due to the nature of our services, refunds are not guaranteed but may be considered on a case-by-case basis.
2. Eligibility for Refunds
Refunds may be issued under the following circumstances:
- Service Non-Delivery: If services have not started or been delivered within the agreed timeframe, and no substantial progress has been made, you may be eligible for a refund.
- Duplicate Payment: If a duplicate payment was made due to a processing error, we will issue a refund for the duplicate transaction.
3. Non-Refundable Cases
Refunds will not be granted in the following situations:
- Change of Mind: If you cancel a project after work has started, refunds will not be provided due to a change of mind or personal reasons.
- Partial Services Rendered: If a portion of the service has been completed, no refund will be issued for the work already done.
- Completed Projects: Once services are fully delivered as agreed, no refunds will be issued.
4. Custom and Ongoing Services
For ongoing services such as website maintenance or retainer-based development, refunds are not available for services already rendered during a billing cycle. If you wish to cancel such services, please contact us before the next billing cycle to avoid future charges.
5. Requesting a Refund
To request a refund, email us at info@websbattalion.com with the following details:
- Your full name and contact information
- The service purchased and the transaction date
- Reason for the refund request
We will review your request and respond within 7 business days. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10 business days.
6. Dispute Resolution
If you’re not satisfied with any aspect of our service, we encourage you to contact us first. We’re committed to resolving issues and may offer alternatives to refunds, such as service adjustments, credits, or discounts for future projects.
7. Contact Information
For any questions or concerns about this Refund Policy, contact us at:
📧 Email: info@websbattalion.com
🌐 Website: https://websbattalion.com